Maintenance & Support

A Comprehensive Range of Services to Help You Maximize Productivity and ROI

Responsive Technical Support and Proactive Maintenance by IT Networked Systems

We understand that in today’s business world, the ability to tolerate downtime is decreasing. For your productivity and peace of mind, our technicians proactively perform regular maintenance to help prevent issues from arising. Should a problem occur, our dependable and professionally trained tech support consultants get to work as soon as you need them — solving the toughest of IT problems either over the phone or in person.

We’ll visit your location regularly to perform updates and routine maintenance to keep your software and hardware optimized and secure. Also, if you experience an issue that requires a hands-on approach, we’ll be there fast because we know your time is money. Our courteous mobile consultants are trained to troubleshoot issues on the spot, no matter what the situation might be. You can always count on ITNETSYS when you need us.

Get Reliable IT Maintenance and Support

What to Expect

Courteous and knowledgeable IT consultants and technicians

Troubleshooting, configurations, optimizations, and updates

Help desk ticketing system

Uniformed staff in branded vehicles

Well-maintained IT assets with increased lifespans

Quick response times

Telephone and remote access support, or on-site diagnostics and solutions

Timely and informative reporting

ITNETSYS Hardware Support: Design, Setup, and Service of Your Network and Endpoint Devices

Whether your business needs the “latest and greatest” or just something “tried, tested, and true,” ITNETSYS will work with you to design the most appropriate equipment for your needs. We are also able to service your hardware on-site or in-house, and if it can’t be fixed by us, we’ll arrange a solution with the original manufacturer.

What to Expect

Knowledgeable advice by ITNETSYS experts passionate about technology

Hardware inventory analysis with asset tracking implementation

Hardware upgrade or replacement guidance

Hardware troubleshooting, optimization, and servicing

Networks & Servers : IT Infrastructure Made Easy

Your network is the data-transport system driving productivity and communication within your organization. ITNETSYS designs and builds custom networks that deliver the functionality to satisfy your organization’s unique demands. Speed, security, and reliability are all things we focus on when designing your custom network.

What to Expect

Server/Endpoint needs analysis and planning

Network design and implementation

Network security protocol configuration

Server design/build process and installation

Guidance on local vs cloud-based server solutions

Internet Access, Website Hosting, Email

Internet connectivity is as important to a business as turning on the lights. We provide fast and reliable internet access and tech support so your business and employees can function efficiently. Whether fibre-optic or cable, we have the ideal internet solution for supplying stable and high-speed bandwidth.

Websites are usually the first point of contact a potential customer has with your business, and it is imperative that your site is available and able to handle visiting traffic. Similarly, your business email needs a secure, cloud-based system to support this crucial communication chain. ITNETSYS can design and build custom website and email solutions suited to your business needs.